Commingle

Online Reputation Monitoring - For Hotels

Chatter Guard uses a mix of proprietary filtering technologies and human processes to monitor what people are saying about your hotel 24/7. Our technology trawls the web to collect posted comments about your hotel so you can stay informed about the buzz before it gets out of control. Our dedicated human review staff then reviews all comments for accuracy and assigns quality scores based on service attributes for your hotel. Your hotel quality scores are available via the Chatter Guard online dashboard and your hotel also receives monthly roll up management reports.

 

Chatter Guard includes:

 

• Over 35 Million Sites Monitored
• Guest Reviews Emailed Weekly
• Analyzed By Humans For Accuracy - Not Software
• Online Reporting Dashboard
• Service Attribute Benchmark Scoring
• Monthly Management Roll-Up Report

Recent studies confirm that over 60% of online shoppers and travel planners visit and seriously consider peer-written reviews prior to making their online purchase. In travel, 41% of US online leisure travelers use some form of social media tool in their travel research efforts.

 

Visit Chatter Guard website for more information, Email Us or call us at 877-291-4411 ext. 701..